Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing solid performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Job Purpose

The Technology Performance Manager operates the DPTF performance framework, defining and maintaining the delivery, service and technology metrics through which the function measures how well it runs. The role measures delivery against commitments, tracks service performance, availability and SLA attainment,



and produces the executive performance reporting on which leadership relies. Its scope is how the technology estate and its delivery are performing, distinct from whether investments have returned their expected benefit.
Improvement against the metrics is owned in the platform and product domains. This role makes performance visible, identifies trends, risks and improvement opportunities, and coaches and challenges domain leadership against the commitments they have made. It works with the Strategic Supplier Manager where services span internal teams and partner-delivered capability, and with the Portfolio Value Realisation Manager so that performance and value are read together.
Key Responsibilities
Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role
• Define and maintain the delivery, service and technology metric set for DPTF within the performance fr

📌 Technology Performance Manager (Bengaluru)
🏢 GSK
📍 Bengaluru