JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Role: Facility Coordinator - Technical Services
Location: Gurugram - Client site - Premium office space
24*7 Rotational Shift
Position Summary
Provide technical facility support for premium office environment, ensuring optimal performance of building systems, technology infrastructure, and operations through proactive monitoring, rapid response, and compliance with stringent SLAs and KPIs.
Key Responsibilities
• Monitor and manage critical building systems (HVAC, BMS, lighting, access control, life safety)
through CMMS and automation platforms
• Support facility technology systems including conference room AV, digital signage, environmental sensors, and smart building technologies
• Execute all tasks in strict adherence to established SLAs/KPIs, tracking performance metrics and ensuring response/resolution times are consistently met
• Coordinate preventive maintenance programs, verify contractor work quality, and maintain detailed service records
• Maintain comprehensive documentation including SOPs, emergency protocols, system diagrams, and compliance reports
• Serve as primary technical contact for vendors and contractors, monitoring performance against SLA requirements
• Participate in 24/7 on-call rotation for emergency facility issues and execute emergency response procedures
• Provide clear communication to building occupants regarding maintenance activities and respond professionally to service requests
📌 Facility Coordinator (Gurugram)
🏢 JLL
📍 Gurugram