At Netchex, we don’t just build software — our products power businesses and impact thousands of companies. Recognized as a leader in Human Capital Management (HCM), we’re redefining payroll, benefits, and workforce management with AI-driven automation and seamless UX.

The Product Onboarding Specialist plays a critical role in ensuring new customers — and existing customers adopting recent modules — are fully and accurately set up in the Netchex platform prior to go-live. This role blends strong product understanding with operational execution and requires close collaboration with the US-based Implementation team to manage multiple onboardings simultaneously and deliver a high-quality customer experience.

Key Responsibilities

• Develop a strong working knowledge of the Netchex product, including payroll, benefits, and related HCM modules
• Collaborate with other members of Netchex team on the onboarding setup process for new customers, ensuring accurate configuration of data, settings, and product modules prior to go-live




• Support onboarding of additional modules for existing customers, ensuring timely and correct setup
• Work closely with the Implementation team to align on requirements, timelines, dependencies, and readiness for go-live
• Access internal and external portals to collect required onboarding data and documentation
• Organize, validate, and upload customer data into Netchex systems following internal standards and best practices
• Ensure data accuracy, completeness, and compliance throughout the onboarding process
• Handle sensitive and confidential customer information securely and in compliance with policies
• Manage multiple onboarding projects concurrently while meeting committed timelines
• Create documentation, training materials, or process content as needed to support onboarding and knowledge sharing
• Continuously look for opportunities to improve onboarding workflows, efficiency, and quality

What We Look For

• 2+ years of experience in da

📌 Product Onboarding Specialist (Bengaluru)
🏢 Netchex
📍 Bengaluru