Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Network Infrastructures
Positive to have skills : NA
Minimum 18 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Summary
We are seeking a highly experienced Network Infrastructure Leader with deep expertise in designing, implementing, and managing complex enterprise LAN, WAN, Wireless, and Security environments. The role serves as a senior technical authority, driving infrastructure modernization, operational excellence, client satisfaction, and strategic transformation initiatives. The individual will be responsible for ensuring high availability, performance, security compliance,



and scalability of network services while leading teams, managing client relationships, and driving innovation through automation and application-centric infrastructure solutions.
Key Responsibilities
- Lead the design, implementation, optimization, and lifecycle management of complex enterprise LAN, WAN, Wireless, observability tools and Security infrastructures across global environments.
- Serve as the senior technical expert and escalation point for critical incidents and complex network-related challenges, ensuring rapid resolution and minimal business impact.
- Manage and maintain network infrastructure components including routers, switches, firewalls, load balancers, wireless controllers, and supporting software platforms.
- Drive network transformation and modernization initiatives, including cloud connectivity, software-defined networking, application-centric infrastructure, and next-generation networking solutions.
- Develop and e

📌 Technology Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru