Engagement Director
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven workplace, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
• To drive engagement through active communication with different verticals/ HRLs/ business groups
• Build subject matter expertise on Amber platform, and create awareness about AMBER and its use through regular calls/ presentations/ demos
• Regular Amber and Attrition reporting to key stakeholders through advance excel dashboards and powerpoint presentations
• Creating dashboards for better visualization of data and insights on power BI
• Analysis of Amber chat data for Key Employee Insights and Recommendations
• Custom Adhoc analysis on specific retention and engagement related asks from stakeholders
• Correlating AMBER data with other datasets for better insights on employee retention and engageme

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