Job Title
Operations Manager

The Practical Detail
Location: Bangalore, India
Working Model: Hybrid
Contract Type: Fulltime

Why this role matters
In your first year as Operations Manager, you will lead the delivery of Bill-to-Cash and Procure-to-Pay operations for the LATAM market, ensuring accuracy, efficiency, and service excellence. This role is vital to Flora Food Group’s finance function, enabling smooth cash flow and supplier relationships that support our mission to put better food on tables worldwide. By driving operational performance and continuous improvement, you help maintain the financial health that powers our kitchens and consumers.

What you'll do

• Lead end-to-end Bill-to-Cash and Procure-to-Pay processes, ensuring compliance with service level agreements and key performance indicators.

• Manage daily operational performance, prioritizing workloads to maintain business continuity and resolve issues promptly.

• Coach and develop a team of 8–10 finance operations professionals, fostering a culture of high performance and engagement.





• Build solid relationships with market finance teams and business stakeholders to improve process efficiency and customer experience.

• Drive process standardization, automation, and continuous improvement initiatives using digital tools like SAP and Serrala.

Performance
You will own key metrics such as Days Sales Outstanding, billing accuracy, claims aging, and cash application accuracy, using data to identify and implement improvements. Your leadership will ensure consistent delivery within agreed SLAs, reduce operational risks, and enhance productivity. Your results will directly impact Flora Food Group’s financial stability and operational excellence.

Care
Reporting to the Finance GBS leadership, you will lead a medium-sized team and collaborate closely with Sales, Customer Service, Commercial Finance, and Finance Controls. You will uphold strong governance, compliance, and risk management standards, ensurin

📌 Operations Manager (Bengaluru)
🏢 Flora Food Group
📍 Bengaluru