This role is for one of our clients

Industry: Technology, Information and Media
Company Name: Faym

Seniority level: Associate level

Experience: 3+ yrs

Location: India, Gurgaon, Haryana, India

Job Type: Full-time

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n₹10,00,000 - ₹22,00,000 a year

Key Responsibilities

Account Support & Client Servicing

• Support day-to-day management of client accounts under guidance from senior team members.

• Act as a point of contact for routine client queries and coordination.

• Build a working understanding of each client's business, objectives and requirements.

• Maintain consistent, professional communication with clients.

Campaign & Delivery Support

• Help translate client briefs into campaign plans, timelines and requirements.

• Coordinate with internal partnership, creator, operations and analytics teams for smooth delivery.

• Track campaign progress and flag issues or delays proactively.

• Ensure timelines, reporting and basic commercial commitments are met.

Reporting & Analysis

• Assist in tracking revenue, GMV, campaign performance and other key metrics.





• Support the creation of weekly/monthly reports and reviews.

• Help identify basic trends or gaps in campaign performance.

Coordination & Documentation

• Maintain trackers, action items and follow-ups for assigned accounts.

• Coordinate across internal teams to resolve day-to-day issues.

• Escalate risks or client concerns to senior team members when needed.

Candidate Profile

• 3 to 5 years of experience in account management, client servicing, customer success or a related field.

• Good to have experience of Influencers, influencer marketing or affiliate marketing.

• Basic understanding of e-commerce, D2C, or digital marketing is a plus.

• Good communication skills, both written and verbal.

• Detail-oriented with robust organizational and follow-through skills.

• Comfortable working with data, spreadsheets, and basic reporting.

• Eagerness to learn, take initiative, and grow within a

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