Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.

Job Description

The Team
Partner Relationship Management (PRM) is one of the newest products inside ServiceNow’s Sales CRM organization, built to help companies run their entire partner ecosystem, from deal registration through MDF to partner facing commerce, natively on the Now Platform. The product is just over a year old. This is a genuine zero to one chance: the foundational architecture exists,



the first design partners are live, and the roadmap for the next phase is still being written by the people building it today.
What You Get to Do in This Role
• Own product strategy and roadmap for a defined slice of PRM, from discovery through launch and adoption
• Work directly with design partner customers to validate problems before committing engineering investment, and translate their feedback into clear, buildable requirements
• Partner with engineering scrum teams in India day to day to break down epics, sequence releases, and make tradeoffs under real delivery constraints
• Define and document detailed specs, acceptance criteria, and data models for complex partner ecosystem workflows (partner hierarchies, deal registration, approvals, MDF, catalog driven quoting)
• Collaborate with design and research to shape partner facing and internal facing experiences, from early concepts through usability

📌 Sr Staff Inbound Product Manager (Hyderabad)
🏢 ServiceNow
📍 Hyderabad