Job Description – Cafe Manager

Industry: Food & Beverage / Cafe Operations
Job Location: Kolkata, West Bengal
Salary: Up to ₹30,000 per month
Experience: 4–6 Years
Gender Preference: Male
Employment Type: Full time
Department: Cafe Operations

Job Summary

We are looking for an experienced and customer-focused Cafe Manager to oversee daily cafe operations, manage staff, maintain service quality, control operating costs, and drive sales. The ideal candidate should have hands-on experience in cafe, restaurant, or Quick Service Restaurant (QSR) operations, along with strong leadership and team management skills.

Key Responsibilities

- Manage daily cafe operations, including opening and closing procedures, staff allocation, and service standards.

- Supervise, train, and motivate baristas, service staff, and other team members.

- Ensure excellent customer service and resolve customer complaints professionally.

- Drive sales, achieve revenue targets, and implement strategies to improve business performance.

- Monitor inventory, manage stock replenishment, and minimize wastage.

- Maintain consistency in coffee, beverages, food preparation, presentation, and service quality.

- Ensure compliance with hygiene, sanitation, food safety, and workplace safety standards.

- Monitor expenses, handle cash transactions, review sales reports, and support profitability.

- Coordinate with vendors and suppliers to ensure timely availability of ingredients and materials.

- Prepare daily sales,



inventory, staff attendance, and operational performance reports.

- Ensure adherence to standard operating procedures (SOPs), company policies, and brand standards.

Required Skills

- Cafe and Restaurant Operations Management

- Team Leadership and Staff Supervision

- Customer Service and Complaint Resolution

- Sales Target Achievement and Revenue Management

- Inventory and Stock Management

- Cost Control and Waste Reduction

- Food Safety, Hygiene, and Sanitation

- Vendor and Supplier Coordination

- Cash Handling and Sales Reporting

- POS and Billing Systems

- Staff Scheduling and Attendance Management

Educational Qualification

Graduate in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.

Experience Requirements

- 4–6 years of experience in cafe, restaurant, or food and beverage operations.

- Previous experience managing teams in a cafe or QSR environment.

- Practical knowledge of cafe operations, beverages, inventory control, and sales reporting.

Key Competencies

- Strong leadership and team-building abilities

- Excellent communication and interpersonal skills

- Customer-focused approach

- Sales orientation and business acumen

- Problem-solving and decision-making

- Time management and multitasking

- Attention to detail and operational discipline

Compensation: Up to ₹30,000 per month, depending on experience and suitability.

📌 Cafe Manager (India)
🏢 Career Path HR Solution
📍 India