This role is for one of Weekday’s clients
Salary range: Rs 500000 - Rs 1500000 (ie INR 5 - 15 LPA)

Min Experience: 8+ years
Location: New Delhi, Delhi, India, Jaipur, Rajasthan, India
Job Type: full time

Requirements

- 8+ years of experience with managing scalable operations at large, complex organizations, preferably within the hi-tech sector
- Track record of leading organizations through growth and strategic transformation
- Experience managing on-site and offshore teams to deliver IT services 24x7
- Experience uncovering insights that will help drive quality and speed to impact
- Experience implementing automation and AI to support scale and improve outcomes
- Experience with P&L; ownership
- Experience leading organizations of at least 250 employees




- Expertise within ITSM, SDLC, and product management best practices
- Software engineering or technology consulting background preferred
- Executive-level communication skillset and presence
- Strong understanding of data analytics and being able to use data to recognize trends or improvement opportunities
- The ability to characterize the work the team is delivering, the value they are providing, and the challenges they are facing in data (i.e., metrics)

Must-have skills

Account Delivery, IT Services

Good-to-have skills

SaaS

📌 Account Delivery Head (India)
🏢 Weekday AI
📍 India