Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Credit Risk Director
About your role
Within Fiserv, this role supports merchant acquiring risk activities across Credit & Risk (C&R;) functions that help protect the business while enabling growth. The Director Credit Risk I leads a team responsible for oversight of credit risk practices across merchant onboarding, portfolio monitoring, exposure management, and related risk controls. This role partners across operations, underwriting, fraud, finance, and business leadership to drive sound risk decisions and support portfolio performance.
What you’ll do
• Lead credit risk activities across merchant acquiring functions within Credit & Risk (C&R;).
• Oversee credit underwriting, portfolio monitoring, exposure management, and risk control practices.
• Establish, implement, and refine credit risk frameworks, policies, and procedures aligned with business objectives and risk appetite.
• Review portfolio trends, merchant performance, loss indicators, and concentration risks to support informed risk decisions.
• Partner with cross-functional teams to evaluate merchant risk, escalations, exceptions, and ongoing account performance.
• Support governance, audit readiness, reporting, and control execution for credit risk operations.
• Use portfolio analytics and reporting insights to identify opportunities for process improvement and risk mitigation.
• Guide the team in executing risk assessments, approvals, reviews, and issue resolution across merchant acquiri
📌 Credit Risk Director (Thane)
🏢 Fiserv
📍 Thane