About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with excellent opportunities to build their technical expertise and their careers.

About the Role

As a Senior Officer - Client Servicing, PCM, you will

• Deliver accurate, timely and high-quality customer service for Institutional customers across relevant PCM products and services.

• Own end-to-end customer experience, applying product and process knowledge, sound judgement and a strong risk mindset to resolve enquiries, issues and complaints in line with ANZ and regulatory requirements.

• Co-ordinates with internal ANZ teams as required to fulfil customer requests in line with policy, process and regulatory requirements

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ,



you’ll be building your future, while helping to build ours.

Role Type: Full Time, Permanent
Role Location: Bengaluru

Note: Early Morning Shifts (3:30am IST - 5:00pm IST)

What will your day look like?

As a Senior Officer – Client Servicing, you will:

• Operate independently across complex activities and competing priorities. Apply broad judgement, anticipate issues and support sound operational decisions and outcomes.

• Apply deep customer knowledge to resolve highly complex or sensitive matters and act as an escalation point.

• Apply strong risk judgement across complex situations. Anticipates risk and control implications, provides subject matter guidance and helps strengthen controls and risk outcomes.

• Apply broad subject matter expertise across complex products, processes, systems and customer requirements.

• Resolve highly complex, ambiguous or cross-functional issues. Draw on multiple sources of inf

📌 Senior Officer (Bengaluru)
🏢 Anz Banking Group
📍 Bengaluru