Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and current advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

1. Process expertise and global standards
• Apply detailed end-to-end O2C knowledge across invoicing, accounts receivable, cash application, collections, and customer master data.
• Translate approved global standards into practical processes, functional requirements, documentation, guidance and regional implementation activities.
• Assess and document regional variations, distinguishing justified exceptions from opportunities for standardisation.
• Monitor adherence to approved standards and escalate material deviations, exceptions or design decisions to the GPO.
• Maintain accurate process architecture,



controls and supporting documentation as part of the change lifecycle.

2. Process analysis and improvement
• Lead structured current-state and future-state assessments for assigned O2C initiatives.
• Identify root causes, process gaps, control weaknesses, manual dependencies and opportunities to simplify, standardise or automate.
• Assess end-to-end impacts across processes, data, controls, customers, regions, systems and operating teams.
• Develop clear business and functional requirements, acceptance criteria and measurable outcomes before technical solution design begins.
• Evaluate options against global standards, business value, scalability, risk, implementation effort and total process impact.
• Prepare evidence-based recommendations for GPO decision, endorsement or prioritisation.

3. Project orchestration and delivery
• Act as the process orchestrator within assigned projects and workstreams, connecting business, operational, process,

📌 C Global Process Expert (Hyderabad)
🏢 Experian
📍 Hyderabad