We are looking for an energetic, student-focused, and community-driven professional to join the UPES Hostel Administration team. This is a residential leadership role responsible for hostel operations, student welfare, discipline, and creating a vibrant hostel community through sports, engagement, and recreational activities.
1. About the Role
The Hostel Community Manager will ensure a safe, inclusive, and engaging residential experience for students while overseeing day-to-day hostel operations. The role requires close interaction with students, parents, wardens, security, housekeeping, food services, and university administration.
2. Key Responsibilities
Hostel Operations
Manage hostel operations, student attendance, room inspections, hygiene, maintenance coordination, safety, and disciplinary processes.
Student Welfare
Provide day-to-day support to students, address concerns related to accommodation, food, health, and safety, and coordinate with parents when required.
Parents Interaction
Act as the primary point of contact for parents regarding student welfare,
address parent concerns professionally, provide timely updates, and ensure effective closure of feedback and grievances.
Community Engagement
Plan and conduct sports activities, cultural activities, community events, and recreational programs to build a robust hostel community spirit.
Leadership & Coordination
Work closely with reporting manager and administration department colleagues- from security, housekeeping, and food service teams to ensure smooth hostel functioning and excellent student experience.
Feedback & Retention
Check student feedback & survey reports, resolve grievances, implement improvement initiatives, and support student satisfaction and hostel retention.
Planning & Reporting
Maintain hostel records, prepare operational reports, monitor budgets, identify cost-saving opportunities, and support continuous improvement initiatives.
3. Eligibility & Experience
Experience-M
📌 Residential Community Manager (Dehradun)
🏢 UPES
📍 Dehradun