•Requirements Gathering & Analysis: Collect, analyze, and document business requirements for payroll, timekeeping, absence management, and related reporting. Engage with stakeholders to ensure a comprehensive understanding of their needs and expectations, translating these into functional specifications.
•Techno-Functional Documentation: Develop detailed technical and functional documentation that translates business requirements into actionable specifications for implementation by third-party payroll operations or application management support teams. Ensure documentation is transparent, comprehensive, and aligned with best practices.
•Stakeholder Collaboration: Work closely with cross-functional teams, including hotel and corporate HR, Benefits, Compensation and Finance departments, to ensure alignment with IHG’s system needs. Facilitate workshops and meetings to gather input and feedback from stakeholders, ensuring that both business and technical perspectives are considered.
•Facilitate Communication: Act as the bridge between business stakeholders and technical resources,



ensuring clarity and understanding of requirements, priorities, and project timelines. Provide regular updates to stakeholders on project status, potential impacts, and technical considerations.
•Problem Solving: Identify and resolve payroll system issues, collaborating with internal and external IT teams to troubleshoot and implement effective solutions. Manage day-to-day relationships with third-party solution providers, ensuring service level agreements are met and that technical issues are addressed promptly.
•System Validation: Partner with payroll operations and technical teams to validate system changes, identify test cases, and ensure uninterrupted system operations. Conduct user acceptance testing (UAT) to confirm that system modifications meet both functional and technical requirements.
•Process Optimization: Analyze current payroll, timekeeping, and absence management processes to identif

📌 Manager Payroll Solutions RoW (Gurugram)
🏢 IHG
📍 Gurugram