1. Job Purpose
The AWS Cloud Sales Operations Executive will manage end-to-end AWS sales operations, customer billing coordination, distributor engagement, margin tracking, discount approvals, payment collection follow-ups, and operational reporting. The primary objective is to ensure accurate and timely billing, maximize AWS commercial margins, reduce revenue leakage, improve collections, maintain customer satisfaction, and support the profitable growth of Enreap's AWS cloud business. The candidate will work closely with AWS distributors such as Crayon, AWS Alliance, Sales, Finance, Presales, Technical, and Customer Success teams.
2. Key Responsibilities
A. AWS Billing and Account Operations
• Coordinate AWS customer billing, monthly invoice generation, verification, and timely invoice submission.
• Maintain customer-wise AWS account IDs, billing details, monthly consumption, invoice references, and payment terms.
• Reconcile distributor invoices, AWS billing reports, customer invoices, credit notes, and adjustments.
• Identify billing discrepancies, incorrect charges, missing credits,
and revenue leakage.
• Track AWS account transfers, billing ownership changes, and distributor-related operational requests.
• Maintain accurate records of customer billing arrangements, discount approvals, and commercial terms.
B. Distributor and AWS Alliance Coordination
• Act as the primary operational contact for Crayon and other approved AWS distributors.
• Follow up on AWS billing, distributor margins, credit notes, special pricing, payment adjustments, and account-level issues.
• Coordinate approved customer discount requests and maintain a record of approval validity and commercial conditions.
• Escalate delayed approvals, unprocessed credits, and commercial discrepancies to the AWS Alliance Head.
C. AWS Margin and Profitability Management
• Maintain a customer-wise AWS revenue, distributor cost, discount, credit adjustment, and gross margin tracker.
• Calculate customer-l
📌 AWS Cloud Sales Operations Executive (Pune)
🏢 enreap
📍 Pune