Company Description
nostringscouture is a Current Delhi–based platform offering a curated selection of luxury traditional Indian couture for one-time wear. The brand focuses on providing high-end outfits without the burden of storing, reselling, or managing long delivery timelines. It caters to fashion-forward individuals who enjoy experimenting with their style and prefer not to repeat looks for special occasions. nostringscouture blends an appreciation for slow fashion and couture with environmentally conscious practices. The platform aims to deliver a celebrity-like experience while maximizing value and convenience for its customers.

Role Description
nostringscouture is looking for an organised, proactive and customer-focused Store & Operations Coordinator to join our team.

This is a full-time, in-store role combining customer interaction, order management and day-to-day operations. The role involves managing the complete order journey—from appointments, measurements and fittings to vendor coordination, payments, deliveries and returns.

KEY RESPONSIBILITIES





Customer & Store Coordination
* Attend to customers in-store and assist them throughout their order journey
* Communicate professionally with customers in person, over calls and WhatsApp
* Coordinate appointments, fittings, pickups, deliveries and returns
* Provide timely order updates and ensure a smooth customer experience

Measurements & Fittings
* Take accurate body measurements for garment sizing and alterations
* Have a working understanding of garment measurements, sizing, fit and different silhouettes
* Coordinate fittings and alterations with relevant teams/vendors
* Maintain accurate customer measurement records

Order & Operations Management
* Track orders from confirmation through delivery and return
* Ensure garments are received, checked, prepared and dispatched on time
* Proactively follow up on pending orders, timelines and operational issues
* Maintain accurate order, inventory and delivery re

📌 Store and Operations Coordinator (New Delhi)
🏢 nostringscouture
📍 New Delhi