Store Manager – Luxury Jewellery
Location: Gurgaon (In-Store)
Employment Type: Full time
Work Week: 6 days, with mandatory weekends and one weekday off
Experience: 3-5 years in jewellery retail, including 1-2 years in a supervisory role

About ORNAZ
ORNAZ is one of India’s leading D2C luxury jewellery brands, known for natural diamond engagement rings, solitaires, and contemporary fine jewellery. We pair exceptional craftsmanship with personalised consultation to deliver a modern luxury buying experience to customers across India.

About the Role
We are looking for a well groomed, polished, confident, and results-driven Store Manager to support the running of our Gurgaon showroom. As a Store Manager you will lead the sales team, deliver an exceptional client experience, and keep the showroom performing to a true luxury standard.
This role is ideal for professionals from jewellery brands, diamond retailers or bridal jewellery stores who are ready to step up into leadership.

Key Responsibilities

Sales & Revenue Ownership
• Take shared ownership of the store’s monthly, quarterly,



and annual revenue targets, and drive daily sales performance
• Personally close high-value sales across engagement solitaires rings.
• Convert walk-ins, appointments, and leads into sales through consultative selling
• Maximise average order value and conversion rates through upselling, cross-selling, and customisation
• Drive repeat purchases, referrals, and festive and wedding-season sales through strong client relationships
• Track sales performance against targets, analyse gaps, and share regular reports with management

Store Operations
• Support daily showroom operations, including opening and closing procedures, cash handling, and daily reporting
• Maintain accurate stock control through regular inventory audits, tagging, and security protocols
• Ensure billing accuracy and compliance with company policies, hallmarking norms, and store safety standards
• Coordinate with internal team

📌 Store Manager (Gurugram)
🏢 ORNAZ
📍 Gurugram