Customer Relationship & Collection Executive
Recruiter: D2D Express Pvt Ltd
Location: Sector 50, Gurgaon
Compensation: 18K-22K/month
Joining: Immediate

Role Overview
D2D Express is hiring a Customer Relationship & Collection Executive to ensure timely payment collections from clients (primarily schools and institutions) while maintaining strong, trust-based relationships. The role requires excellent communication skills, a soft yet persuasive approach, and the ability to safeguard client goodwill while driving financial discipline.

Key Responsibilities
• Call and follow up with clients to ensure timely payment collection.
• Build and nurture positive client relationships, ensuring trust in the brand.
• Convince clients effectively with polite yet impactful communication.
• Maintain detailed records of every call, follow-up, and payment status.
• Prepare daily/weekly reports on collection progress and client interactions.
• Coordinate with internal teams to resolve client queries promptly.




• Escalate issues professionally while preserving client respect.

Required Skills & Qualities
• Strong verbal communication and listening skills.
• Soft-spoken yet confident and persuasive personality.
• Ability to handle sensitive conversations with tact.
• Organized and detail-oriented with robust reporting discipline.
• Proficiency in MS Excel/Google Sheets for maintaining records.
• Prior experience in client servicing, payment collection, or tele-calling preferred.

Why Join D2D Express?
• Opportunity to work in a client-facing role with impact.
• Exposure to institutional clients and long-term relationship management.
• Growth-oriented environment with performance-linked rewards.
• Be part of a brand that values trust, precision, and professionalism.

Interested candidates can apply on this job post or share your resume at [email protected]

📌 Customer Relationship (Gurugram)
🏢 D2D Express Private
📍 Gurugram