Parul University is looking for a dedicated and technically skilled L1 / L2 IT & System Support Engineer to join our dynamic IT team. - GOA
Key Responsibilities
• Desktop & laptop troubleshooting
• Windows OS installation & configuration
• Hardware & software troubleshooting
• LAN, Wi-Fi & basic network troubleshooting
• Printer & peripheral support
• Basic Active Directory & user account support
• Password, login & domain-related assistance
• IT asset management & inventory updates
• User ticket handling and issue resolution
• Escalation of complex issues to L3 team
• On-site IT support to university departments and users
Candidate Profile
• Diploma / Bachelor's degree in IT, Computer Science or related field
• Good knowledge of Windows, hardware and networking
• Basic knowledge of Active Directory, DNS & DHCP
• Strong troubleshooting and communication skills
• Customer/user-focused approach
• Freshers with valuable technical knowledge may also apply
Goa Local candidates will give preference
[email protected]
Apply within 7 days
📌 /IT (India)
🏢 Parul University Goa
📍 India