Way of working: The employee needs to come to office.

About Dineout

Swiggy Dineout is India’s largest dining-out platform. We serve 100M+ diners across 21,000+ partner restaurants in 34 cities, from QSRs and cafés to casual and fine dining. Diners discover restaurants, book tables, and save up to 40% on their bill by paying through the Swiggy app.
Analytics on Dineout is changing. We want questions answered in minutes, root causes found before the weekly review, and analysts spending their time on judgment instead of pulling data. This role leads that shift.

What you’ll work on

• Build the AI analytics layer for Dineout. Set up LLM-powered self-serve so product, category, and revenue teams can ask business questions in plain language and get trustworthy answers on governed data.
• Own the metric and semantic layer that makes this possible: clean definitions, documented tables, and metric logic that both humans and models can rely on.
• Automate root-cause analysis. Build agentic workflows that detect movements in GMV, conversion, redemption, and repeat rates,



then explain what drove them and flag what needs a human.
• Forecast and monitor core metrics using ML, with anomaly detection replacing manual dashboard-watching.
• Design, run, and read experiments. Set the standards for test design, power, and guardrail metrics, and use AI to speed up readouts without cutting corners on rigor.
• Evaluate what the AI produces. Build eval sets and accuracy checks for generated SQL, summaries, and insights. Know when the model is wrong and make sure stakeholders do too.
• Turn analysis into decisions. Write transparent, opinionated narratives for leadership on diner behaviour, restaurant economics, and offer efficiency.
• Lead and grow a team of analysts and data scientists, and raise their output by changing how they work, not only what they work on.
• Shape the roadmap for Dineout analytics with product, engineering, data science, and business leads.

What you need

• 7–10 year

📌 Senior Manager Analytics (Bengaluru)
🏢 Swiggy
📍 Bengaluru