Job Summary

The Markets Clusters Services Business Manager supports the Markets Clusters COO and Business Management teams in executing business priorities, governance activities, risk and control initiatives, and strategic change programmes across assigned Markets Clusters.

Acting as an extension of the onshore COO and Business Management teams, the role partners with business, functional and infrastructure stakeholders to support execution of key initiatives, governance requirements and business objectives.

Key Responsibilities

• Act as an extension of the onshore Markets COO, supporting the execution of business priorities, governance activities, risk and control initiatives, and strategic change programmes across the assigned Markets Clusters.
• Support the execution of local Markets priorities and global Markets initiatives across the assigned Clusters, including coordination of stakeholders, delivery tracking and management of dependencies.
• Support the Country Markets COO team in running of the Business Risk Forums (BRFs) and other related forums such as HSF, etc;




• Execute controls, monitor, report and escalate operational risks where appropriate in-country. This would include recording and tracking the same to closure via our risk tracking mechanisms
• Support the Markets Country Business Managers in coordinating in-country audits;
• Continuously seek out process simplification and re-engineering opportunities to improve operational efficiency;
• Provide business support on dealing room management, e.g. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc;
• Collaborate with relevant stakeholders and ensure submissions are made on a timely basis
• Ensure that the Markets related regulatory submissions are accurate, complete, reconciled (where relevant) and specific to the requirements

Other Responsibilities

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal resp

📌 Business Manager, Markets Clusters Services (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru