Company Description Bay15 Goa is a seaside hospitality destination overlooking the Arabian Sea, offering guests a luxurious and relaxing experience. The property features 16 Swiss-inspired luxury log chalets, gourmet dining with Mediterranean, pan-Indian, and traditional Goan cuisines, and thoughtfully designed harbor grill and lounge bar spaces. With 50,000 square feet of manicured lawns, gazebos, and premium event facilities, Bay15 is a sought-after venue for weddings, private functions, and social events. Inspired by European luxury landmarks, Bay15 emphasizes comfort, attention to detail, and exceptional service, creating memorable stays and celebrations for guests.
Role Description The Duty Manager is a full-time, in office role based at Bay15 in Panaji, responsible for overseeing daily operations and ensuring high service standards across accommodation, restaurant, bar, and event areas. This role supervises front-of-house teams, coordinates with housekeeping, kitchen, and maintenance, and manages guest requests, check-ins, check-outs, and complaint resolution.



The Duty Manager monitors staffing levels, shift schedules, and adherence to safety, hygiene, and quality procedures, while maintaining smooth coordination during events and peak business hours. The role includes managing cash and billing procedures, preparing basic operational reports, and supporting senior management with implementing policies and service improvements.
Qualifications

• Strong hospitality operations skills, including front office supervision, guest relations, and coordination with housekeeping and F&B; teams.
• Proficiency in customer service and conflict resolution, with the ability to handle guest feedback and service recovery professionally.
• Team leadership and people management capabilities, including shift supervision, task delegation, and staff motivation.
• Basic administrative and organizational skills, including report preparation, inventory oversight, and adherence to SOPs.
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📌 Duty Manager (Panaji)
🏢 Bay15 Goa
📍 Panaji