16 Oct
|
Voorent
|
Gurugram
Operations & Sales ExecutiveCompany: Voorent
Location: Gurgaon, Haryana
Job Type: Full time
Experience: 1–3 years (Freshers can apply)
About VoorentVoorent is a furniture and appliances rental company helping customers set up their homes with affordable, quality-checked, and customizable furniture and appliances.
Role OverviewWe are looking for a hands-on Operations & Sales Executive who can convert incoming customer enquiries into paying customers while managing day-to-day operations, vendor coordination, transportation, payment recovery, and asset tracking.
The candidate will be responsible for maintaining accurate daily records of orders, payments, returned assets, pending dues, and operational activities. This role requires someone who takes ownership and ensures that tasks are completed on time.
Key Responsibilities1. Sales & Customer Conversion• Handle incoming customer enquiries through calls, WhatsApp, and other channels.
• Convert enquiries into confirmed rental orders through effective follow-ups.
• Explain rental plans, pricing, deposits, payment terms, and customization options.
• Maintain lead records and track enquiries, follow-ups, and conversions.
• Assist customers throughout the rental journey.
2. Operations & Order Management• Manage orders from confirmation to delivery, installation, and completion.
• Place orders with vendors and ensure timely fulfilment.
• Coordinate with vendors, transporters, delivery teams, and customers.
• Track pending orders and resolve delays or execution issues.
• Ensure the correct products are delivered in good condition and on time.
3. Daily Data Maintenance & Asset Tracking• Maintain daily records of all assets rented, delivered, picked up, and returned.
• Update asset availability and status, including rented, available, returned, damaged, or under maintenance.
• Maintain customer-wise records of assets deployed and returned.
• Record all payments received, deposits collected, refunds, and outstanding payments.
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📌 Operations & Sales Executive (Gurugram)
🏢 Voorent
📍 Gurugram