Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Purpose:

Supports business productivity by delivering solid performance, stability, projects and continuous improvement of Project Management and Workforce Planning of the Enterprise applications Oracle and Non-Oracle portfolio

Individual Accountabilities

Collaboration

• Collaborates proactively with Domain Leadership, BPOs, BPEs, KBUs, and EUs to ensure that software and services meet current and future business needs.
• Collaborates with other Tech teams to develop, implement, maintain and improve technical solutions to address business priorities.

Application Support & Mainternance

• Supports the business by owning, managing and administering the Domain applications, tools,



reports, and integrations in the Non-Oracle portfolio.
• Ensures the availability and performance of the domain systems by providing or directing level 3/4 support, maintenance and updating of the systems.
• Ensures compliance with security & data privacy practices for apps.
• Partners with Global Technology Services & Operations Tower to manage domain app incident and problem response and resolution, as well as service request queues to deliver high EU satisfaction.
• Owns the system updates, patches, and changes, including testing and QA/QC, for Domain systems in collaboration with Product Owners, KBUs, and vendors.
• Develops Domain SOPs and KBAs for hand over to Level 1/2 support teams.

Project Delivery & Continuous Improvement

• Contributes to project delivery by creating value through implementing a new application or a major change and ensure that the project meets its goals.
• Co

📌 Applications Team Manager (Bengaluru)
🏢 Arcadis
📍 Bengaluru