Job description:

Audio & Video Administration experience Location- Hyderabad-Client location
Total Experience- 4 to 9 years
Notice- Immediate to 30 days
Activities:
Design, install, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.
• Handling video conferencing endpoint equipments and tasks such as configuration and operation of Cisco, Microsoft Teams Rooms, and Poly Endpoints.
• Schedule, setup, and disconnect video conferences for internal and external meetings.
• Provide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information working with other cross-functional teams.
• Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.
• Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues.




• Work with 3rd party vendors to troubleshoot issues and perform root cause analysis and escalate accordingly if beyond the limit to resolve the issues.
• Process service requests within the Video and Event Services area.
• Collaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.
• Produce Run of Show documents, attendance reports, IT equipment readiness checklist and other items for Audio Video production team.
• Based on the workload, AMD can discuss with Wipro for enabling more additional staffing, this will be reviewed mutually and an amendment to this SOW shall be enabled.

͏ Location- Hyderabad-Client location
Total Experience- 4 to 9 years
Notice- Immediate to 30 days
Activities:
Design, install, configure, operate, maintain, and upgrade video conferencing equipment, test setting, and infrastructure.
• Handling video conferencing endpoint equipments and tasks such as configuration and oper

📌 Audio & Video Administration experience (Hyderabad)
🏢 Wipro
📍 Hyderabad