About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
Our Customer Support team is the public face of the company and provides first-class front-line support to our millions of customers. We're also internal customer champions,
working with product teams to ensure customers stay at the forefront of everything Revolut does.
We’re looking for a Financial Crime Analyst to assist with KYC/ATO support. You'll identify suspicious activity and ensure we’re treating customers fairly by investigating internal SARs and complex cases. You'll apply analytical and decision-making skills to identify where grounds for suspicion of money laundering exist.
To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.
Up to shape what's next in finance? Let's get in touch.
What You'll Be Doing
• Helping customers with their account issues via our in-app live chat
• Identifying and analysing alerts generated by the monitoring system to identify potentially suspicious activity
• Triaging potential issues to the correct teams and ensuring their rapid resolution
• Taking end-to-end ownership of issues and internal procedures
📌 FinCrime Analyst (India)
🏢 Revolut
📍 India