About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform helping businesses drive customer engagement, retention, and revenue growth through WhatsApp.
• 250,000+ businesses enabled with WhatsApp Engagement & Marketing
• 800+ crore WhatsApp messages exchanged annually through the AiSensy platform
• Trusted by leading brands including Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, Cosco, and more
• Businesses drive 25–80% of their revenue through WhatsApp using AiSensy
• Mission-driven, high-growth startup backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors

About the Role
We are looking for a Senior AI Engineer with 4+ years of experience to design, build, and scale production-grade AI systems powering the next generation of AiSensy's WhatsApp engagement platform.
You will work hands-on across LLMs, RAG, AI Agents, embeddings, vector search, AI evaluation, and AI-powered microservices.



You will own AI solutions end-to-end—from problem definition and architecture to development, deployment, monitoring, and continuous optimization.
This role is ideal for someone who has moved beyond experimentation and has real-world experience taking AI/ML systems into production, with a solid focus on scalability, accuracy, latency, reliability, and business impact.

What You'll Own
AI/ML & LLM Engineering
• Design, develop, and deploy production-grade AI/ML solutions for real-world business use cases.
• Build and optimize LLM-powered applications, RAG pipelines, AI Agents, and intelligent automation workflows.
• Evaluate and select appropriate models, architectures, prompting strategies, and retrieval approaches for different use cases.
• Work with OpenAI, Google Generative AI, and other foundation model providers.
• Build reusable AI components and services that can scale across multiple product use cases.

RAG & Vector Search
• Design production-grade Re

📌 Artificial Intelligence Engineer (Gurugram)
🏢 AiSensy
📍 Gurugram