WHO YOU ARE

Are you passionate about improving co-worker experience through digital solutions? Within Coworker listening we are standing at an interesting transformation with our coworkers in the centre. How can we develop a product area for listening to our 180 000+ colleagues. Do you have a vision on how to build this up-to-date stack setup or have you done it before and want to take it to the next level here at one of the largest Retail companies in the world?

We are looking for a System Engineer to support the Listening area within our Digital Workplace Domain. Together with the Product Owner, you will drive the daily business, operational excellence, and continuous improvement from a technical perspective. Working closely with vendors bought service engineering team and Engineering Community, you will ensure our platforms are secure, compliant, reliable, and aligned with Ingka standards.

You thrive in a role where technology, governance, and continuous improvement come together.



You enjoy collaborating with both business and technical stakeholders to ensure solutions deliver value while meeting operational, security, and compliance requirements.

YOUR RESPONSIBILITIES

• Partner closely with the Product Owner to drive daily operations, service improvements, and vendor coordination.
• Own the technical lifecycle management of listening and survey platforms.
• Act as the technical lead for the Listening area and provide guidance on platform capabilities, limitations, and improvements.
• Ensure SaaS solutions, integrations, and technical services are secure, compliant, supported, and aligned with Ingka standards.
• Manage data platform configuration, technical administration, and application maintenance activities.
• Ensure that listening solutions and related data processes comply with privacy, data protection, retention, consent and cross-border data requirements.
• Coordinate upgrades, releases, patches, and technical improvements.
• Monitor service availability

📌 Systems Engineer (Bengaluru)
🏢 Ikea
📍 Bengaluru