Head / Senior Leader – IT Infrastructure & Operations

Function: Information Technology

Experience: 18+ Years
Qualification: Bachelor's / Master's Degree in IT, Computer Science, or a related field
Industry Preference: Manufacturing / Garment Exports
Location: Tarapur, Maharastra

Role Purpose

To provide strategic and hands-on leadership for IT infrastructure and operations across Gokaldas Exports Limited. The role will ensure secure, scalable, resilient, and reliable technology services across corporate offices and manufacturing facilities, enabling business continuity, operational efficiency, and organisational growth.
Key Responsibilities
1. IT Infrastructure & Architecture
• Design, implement, and maintain resilient IT infrastructure across servers, storage, virtualisation, hybrid cloud, and end-user computing.
• Lead the planning and execution of IT infrastructure rollouts for current factories and facilities, ensuring seamless integration with corporate systems.
• Oversee the architecture, configuration, and optimisation of LAN, WAN, VPN, firewalls, and wireless networks.




• Ensure infrastructure scalability, performance, availability, and alignment with business requirements.

2. IT Operations & Service Delivery
• Lead IT infrastructure and service desk operations in accordance with ITIL best practices.
• Establish, monitor, and improve Service Level Agreements (SLAs) and operational performance metrics.
• Ensure high availability of critical IT services across manufacturing plants, offices, and other business locations.
• Drive incident, problem, change, and service request management to minimise business disruption.
• Establish effective escalation mechanisms and ensure timely resolution of critical infrastructure issues.

3. Information Security, Audit & Compliance
• Drive IT General Controls (ITGC) compliance, audit readiness, and timely closure of corrective actions.
• Strengthen IT security governance, access controls, vulnerability management, and cyber i

📌 General Manager Information Technology (Tarapur)
🏢 Gokaldas Exports
📍 Tarapur