Description

About the Role

We are looking for an exceptional PMTS / LMTS to lead the engineering vision for AgentExchange’s Search and Personalization services — the AI-powered discovery layer that sits at the heart of how customers find and engage with solutions across the Salesforce ecosystem.

As a Principal Engineer or Lead on the Search & Personalization team, you will be the technical authority for the systems that determine what customers see, find, and click on across AgentExchange. You’ll design and deliver the next generation of agentic search — multi-turn, context-aware, and enriched with AI overviews, next-best query suggestions, and personalized recommendations — alongside the indexing infrastructure and contextual discovery services that power embedded surfaces across Agentforce, Slack, Setup, and beyond.

AgentExchange is building the next generation of our ecosystem marketplace, extending the base and boundaries of our platform while infusing intelligence through every step of our partners’ and customers’ journey. The new ecosystem enables packaging, publishing,



and listing solutions across multiple technologies — Agentforce, MuleSoft, Tableau, and Slack — while delivering full transactability (Discover → Purchase → Provision). The One AppExchange Framework is our dynamic, extensible data and services platform that expands the tenancy capabilities of the AgentExchange site.

This is not a search-maintenance role. You will own the technical vision for discovery at scale, drive AI-native engineering across the search stack, and set the bar for relevance, latency, personalization, and observability across one of the most strategically significant surfaces in the AgentExchange.

What You’ll Do

• Architectural Leadership: Lead architectural design and delivery of major Search & Personalization capabilities, including:GenAI Search: AI overview results, next-best query suggestions, and natural language query understanding.Multi-Turn Agentic Search: Convers

📌 Principal Member of Technical Staff (Bengaluru)
🏢 SalesForce-ad
📍 Bengaluru