L2 Atlassian Cloud Administrator – Jira, Confluence, JSM & Xray
Key Skills: Atlassian Cloud administration, Xray, L2 operations, automation/API comfort, and operational ownership
Location: Bangalore, India – Onsite 4 days/week
Support Hours: IST
Company: Buxton Consulting
Position Overview
We are looking for a hands-on L2 Atlassian Cloud Administrator with strong experience in Jira Cloud, Confluence Cloud, JSM, and Xray.
This is an operational/admin role focused on day-to-day production support, configuration, customization, troubleshooting, and automation. The resource will work through the Operations queue and should be able to independently handle L2 activities with minimal supervision.
Strong Atlassian Cloud expertise and hands-on Xray experience are essential.
Key Responsibilities
• Provide L2 support for Jira Cloud, Confluence Cloud, JSM, Xray, and related add-ons.
• Create and configure Jira projects, workflows, schemes, fields, screens, permissions, notifications, filters, and dashboards.
• Support JSM request types, queues, workflows, and service projects.




• Administer and troubleshoot Xray for QA/test-management activities.
• Handle day-to-day configuration changes, customization requests, and production issues.
• Create and maintain Jira automation rules.
• Use Jira REST APIs and basic Python scripting for data retrieval and operational automation.
• Support the Atlassian Cloud environment following migration from Data Center.
• Maintain relevant configuration and process documentation.

Required Skills
• Strong hands-on Jira Cloud administration.
• Strong Confluence Cloud and JSM experience.
• Hands-on Xray administration experience – mandatory.
• Experience configuring Jira projects from scratch.
• Strong understanding of workflows, schemes, fields, screens, permissions, and notifications.
• Experience supporting Jira in an enterprise production setting.
• Experience with Jira automation and REST APIs.
• Basic Python/scripting knowledge.
• Strong tr

📌 Atlassian Cloud Administrator – Jira, Confluence, JSM (Hyderabad)
🏢 Buxton Consulting
📍 Hyderabad