16 Oct
|
OneBanc
|
Gurugram
About Us:
OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in CoCubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future.
Must Have's
• Excellent Communication Skills
• 0 to 2 years of experience in customer experience.
• Strong problem-solving skills, and a team-oriented approach
• Work with an ownership mindset towards deliverables
• Empathy to understand the customers concerns and ensure they get timely resolution.
• Willingness to collaborate with the HR team on operational activities as required.
Your Day
• Respond to customer enquiries via chat, email, or phone
• Provide honest and personalized experience to customers
📌 Customer Experience (Gurugram)
🏢 OneBanc
📍 Gurugram