Role: IT Support Intern
Location: Ahmedabad (work from office - 5 days)

Skills Required:
• Basic Networking
• Basic Windows, Linux and Mac O/S, (OS deployment, User management, Patch deployment, Software deployment)
• Asset management,
• Basic Hardware troubleshoot,
• Basic Microsoft 365 (Teams, Outlook, SharePoint, Office 365 Apps)

Key Responsibilities:

• Provide first-level IT support for networking issues, including basic troubleshooting of connectivity, IP configuration, and LAN setups.
• Manage and support Windows, Linux, and Mac operating systems, including OS deployment, user account management, patch deployment, and software installation/deployment.
• Maintain and update IT asset records, tracking hardware and software inventory across the organization.
• Diagnose and resolve basic hardware issues on desktops,



laptops, and peripherals.
• Support end users on Microsoft 365 applications including Teams, Outlook, SharePoint, and other Office 365 apps. Log, track, and escalate tickets as required, ensuring timely resolution of user issues.
• Basic understanding of networking concepts (IP addressing, LAN/WAN, connectivity troubleshooting). Familiarity with Windows, Linux, and Mac operating systems, including deployment and user management tasks.
• Understanding of asset management practices.
• Basic hardware troubleshooting skills and working knowledge of Microsoft 365 tools (Teams, Outlook, SharePoint, Office apps).

📌 IT Support Intern (Ahmedabad)
🏢 engineersmind
📍 Ahmedabad