Role Purpose
The Senior Operations Manager – Video Production will be responsible for managing and governing end-to-end video production operations, ensuring seamless delivery of high-quality video content within agreed timelines, budgets, and quality standards.
The role will oversee the complete production lifecycle, from project intake, planning and resource allocation to production, post-production, quality control, final delivery, and performance reporting. The individual will establish robust operational processes, strengthen production governance, drive operational efficiency, and ensure alignment between creative teams, production teams, clients, and business stakeholders.
The ideal candidate will bring strong experience in video production operations, workflow management, delivery governance, capacity planning, and continuous improvement within an advertising agency, production house, creative studio, or a large-scale content production environment.
Key Responsibilities
1. End-to-End Video Production Delivery
• Own end-to-end delivery of video production projects,



from brief intake and planning through production, post-production, quality assurance, and final asset delivery.
• Ensure projects are delivered on time, within budget, and in accordance with agreed creative briefs, technical specifications, and quality expectations.
• Establish transparent project milestones, delivery schedules, dependencies, escalation mechanisms, and accountability across production teams.
• Oversee multiple concurrent projects, ensuring effective prioritisation and timely resolution of delivery bottlenecks.
• Manage delivery risks, scope changes, rework, and last-minute client requirements.

2. Operations Governance and Process Excellence
• Establish and maintain production governance frameworks, standard operating procedures (SOPs), workflow controls, and delivery protocols.
• Implement structured project tracking, production status reviews, escalation matrices, and operational repo

📌 Senior Operations Manager (Mumbai)
🏢 Publicis Production
📍 Mumbai