Req ID: 388561

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Support & Maintenance - Microsoft Technologies/Java/Middleware to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role: HL7 Rhapsody Integration Support Engineer
Support Level: L2/L3
Experience: Typically 4–8 years

The role requires working from the designated ODCs in Noida, Bangalore, or Hyderabad and adhering to the assigned 24x7 shift roster.

Key Responsibilities

• Provide L2/L3 production support for Rhapsody Integration Engine and associated healthcare interfaces.

• Monitor Rhapsody routes, communication points, message queues, errors, and system health.

• Troubleshoot failed, rejected, delayed, duplicate, or missing HL7 messages.

• Perform message tracing from source application through Rhapsody to destination systems.

• Analyze HL7 messages and identify issues related to segments, fields, data formatting,



mappings, and transformations.

• Troubleshoot connectivity issues involving TCP/IP, MLLP, HTTP/HTTPS, SFTP/FTP and web services.

• Investigate interface failures and perform message reprocessing/resubmission after resolving the underlying issue.

• Support commonly used HL7 message types such as ADT, ORM, ORU, SIU, DFT and MDM.

• Troubleshoot HL7 ACK/NAK responses and application-level message rejection.

• Support Rhapsody routes, filters, communication points, mappings, lookup tables and message transformations.

• Perform interface configuration changes and deployments following change-management processes.

• Monitor server resources, application services, logs, queues, certificates and connectivity.

• Coordinate with application, infrastructure, database, network and vendor teams during incident resolution.

• Perform root-cause analysis for recurring production incidents and impl

📌 Application Support (Noida)
🏢 NTT DATA Services
📍 Noida