ADVANCE YOUR CAREER. ADVANCE THE WORLD.
At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career.

IT Administrator

THE ROLE:
AMD is looking for a System Administrator to join our IT department – Onsite Services Support (OSS) team. Your responsibilities include supervising our Operations team, Technical support for end users on Laptops/Desktops/OS & Applications/VC & Meeting support and extended support for Network and other IT related support. The role involves leading the team, hands-on end user support and taking responsibility to drive the projects.

THE PERSON:
To be successful in this role,



you should have excellent troubleshooting skills and hands-on experience with various operating systems.

KEY RESPONSIBILITIES:
• On Site Customer Support for IT - Provide daily End User technical and operations support
• Configure Laptops/Desktops and other IT systems
• Diagnose and troubleshoot technical issues
• Responsible to Lead the Operations team and IT projects as required
• Coordinate with various peer IT teams, and drive the technical issues to resolution
• Update/create technical documentation, FAQs as required
• Conference room – AV support
• Manage and Deliver daily Geek St. service (walk-in IT support) for AMD India
• Prepare various reports / PPTs and present as required

PREFERRED EXPERIENCE:
• A minimum of 5 - 12 years' experience as a Systems Admin.
• Work experience as a Senior End User support engineer
• Positive knowledge and hands-on experience with Laptops/Desktops(Hardware and Software), IT Operations support
•

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