16 Oct
|
Sanatan App
|
Noida
• Respond to customer queries through email, chat, and other support channels.
• Help users troubleshoot app-related issues and understand features.
• Record, track, and follow up on customer complaints and feedback.
• Coordinate with internal teams to resolve technical and account-related issues.
• Maintain proper records of customer interactions.
• Identify recurring issues and share feedback to improve the user experience.
Requirements
• Valuable verbal and written communication skills.
• Basic knowledge of smartphones and mobile applications.
• Patience, problem-solving ability, and a customer-first attitude.
• Basic computer skills and familiarity with Google Sheets.
• Freshers and students are welcome to apply.
📌 Customer Support Intern (Noida)
🏢 Sanatan App
📍 Noida