The Customer Experience team works across complete customer journey - from support and communication to backend operations. We're looking for a detail-oriented, proactive individual who can confidently manage both customer interactions and operational workflows.

Responsibilities
• Own customer communication across email, WhatsApp, social media, and other official channels.
• Assist with orders issues, tracking, returns and exchanges.
• Track customer feedback and recurring concerns to improve overall experience.
• Assist with research-oriented and process-driven tasks across customer experience touchpoints.
• Coordinate with internal teams on customer-facing processes and operational tasks.
• Assist with website-related projects and integrations, including plugins, and operational add-ons.

Requirements
• Robust written communication and attention to detail.
• Ability to manage multiple conversations and workflows simultaneously.
• Ownership-driven and solution-oriented approach.
• Comfortable working with backend systems and operational tools.
• Interest in fashion, culture, luxury, or brand communication.

📌 Customer Communications Intern (India)
🏢 Almost Gods
📍 India