16 Oct
|
Leading
|
Kolkata
We are looking for a proactive and detail -oriented Back Office Support Intern to join our team. This internship is ideal for candidates who have good communication skills, basic computer knowledge, and are eager to gain hands -on experience in client support and operations.
Key Responsibilities
- Assist with client onboarding and ensure a smooth onboarding process.
- Handle client queries and issues via WhatsApp, phone, and email.
- Perform client onboarding data entry and maintain accurate records.
- Manage client renewals and follow up with customers as required.
Requirements
- Good communication skills in Hindi and English (spoken and written).
- Basic computer proficiency (MS Office, email, internet, data entry, etc.)
- Good organizational and coordination skills.
- Willingness to learn and work in a fast -paced environment.
- Practical experience in customer support and back -office operations.
- Exposure to client relationship management.
- Opportunity to work with cross -functional teams.
- A supportive learning workplace with professional growth opportunities.