16 Oct
|
Nameless
|
Bengaluru
16 Oct
Nameless
Bengaluru
- Conduct follow -up calls with beneficiaries, stakeholders, and program participants to collect feedback.
- Document feedback responses accurately and escalate critical issues when required.
- Maintain and update feedback databases.
- Support in identifying gaps and areas for program improvement.
- Ensure high -quality interaction with beneficiaries and address their concerns effectively.
Requirements
- 12th class or Bachelor's degree in Social Sciences, Communications, or a related field.
- 0–2 years of experience in customer service, call center operations, or feedback collection.
- Solid communication skills in Kannada and other regional languages are a plus in addition to English language.
- Ability to handle sensitive conversations with professionalism.
- Experience in development programs is a plus.