Job description: Associate Product Manager

About Company

Masai School is a fast-growing outcome-driven EdTech platform focused on building careers through industry-relevant learning programs. We are building scalable products that impact thousands of learners and organizations across India.

We are looking for a detail-oriented and execution-driven Associate Product Manager professional who can help streamline product operations, coordinate cross-functional teams, and ensure smooth product launches and ongoing improvements.

Role: Associate Product Manager

Experience: 1–3 Years

Location: Bangalore

Key Responsibilities

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Support the day-to-day operations of the Product team to ensure smooth execution of product initiatives.

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Coordinate with Product Managers, Engineering, Design, Business, and Operations teams to track feature development and releases.

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Maintain product documentation, SOPs, release notes, and process workflows.

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Monitor product issues, bugs, and enhancement requests, ensuring timely resolution with relevant stakeholders.

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Track product performance metrics and prepare reports to support data-driven decision-making.

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Assist in user acceptance testing (UAT) and validate new features before release.

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Gather customer feedback from internal and external stakeholders and help prioritize operational improvements.

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Manage product backlogs, tickets, and workflows using tools like Jira or similar platforms.

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Ensure timely communication of product updates, releases, and operational changes across teams.

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Identify process gaps and recommend automation or operational improvements to enhance efficiency.

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Support onboarding and training for internal teams on new product features and workflows.

Requirements

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1–3 years of experience in Product Operations, Product Management, Business Operations, Project Coordination, or a similar role.

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Experience working in a startup or fast-paced environment is preferred.

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Strong organizational and project coordination skills.

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Excellent communication and stakeholder management abilities.

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Strong analytical and problem-solving skills with attention to detail.

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Ability to manage multiple tasks and prioritize effectively.

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Hands-on experience with tools such as Jira, Notion, Google Sheets/Excel, Confluence, or similar collaboration tools.

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Basic understanding of SaaS products and the software development lifecycle.

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Familiarity with Agile/Scrum processes is preferred.

Preferred Qualifications

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Experience in EdTech, SaaS, or technology-driven organizations.

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Comfortable working with product, engineering, and business teams.

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Strong ownership mindset with a focus on execution and operational excellence.

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Experience supporting product launches, release management, or product support processes.

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Basic knowledge of SQL, Google Analytics, Mixpanel, or other analytics tools is a plus.

Why Join Masai?

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Opportunity to work on products that impact thousands of learners across India.

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Collaborate closely with Product, Engineering, and Leadership teams.

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Quick-paced startup culture with high ownership and learning opportunities.

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Exposure to end-to-end product operations and product delivery.

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Strong career growth opportunities in a rapidly scaling EdTech company.

📌 Associate Product Manager (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru