Role: SAP MM Functional Support Associate

Experience: 12 years | Function: SAP MM End-User Support | Platform: SAP S/4HANA / HANA
Location: Guindy, Chennai

Role Summary

We are looking for an SAP MM Functional Support Associate to provide day-to-day support to business users across procurement and inventory processes in an SAP S/4HANA environment. The role requires strong problem-solving skills, ownership of user issues, and an understanding of end-to-end business scenarios and integration across Procurement, Production, Quality, Sales, Planning, and Finance, preferably in the automotive industry.

Key Responsibilities

- Provide L1/L2 functional support to end users for SAP MM processes, including purchase requisitions, purchase orders, SA, PSF, goods receipt, invoice verification, stock transfers, and inventory management.
- Analyse incidents and service requests, resolve functional issues within agreed timelines, and maintain transparent ticket documentation.
- Support material, vendor/business partner, purchasing, and inventory master data activities.
- Guide users on standard SAP processes, transaction usage, and basic reporting.
- Understand and troubleshoot end-to-end business scenarios spanning procurement, MRP and planning, production, quality management, sales and distribution, and finance.
- Identify cross-module integration issues involving SAP MM, PP, QM, SD, FI/CO,



and related functions; coordinate with functional and Basis teams for resolution.
- Perform functional testing for fixes, enhancements, interfaces, and periodic SAP changes; document results and support user acceptance testing.
- Prepare user guides, process notes, and knowledge-base articles.

Required Skills

- Foundational knowledge of SAP MM and end-to-end procure-to-pay, inventory, and material-planning processes.
- Familiarity with SAP S/4HANA or SAP HANA concepts and the Fiori user experience.
- Basic cross-functional knowledge of SAP PP, QM, SD, FI/CO, and MRP, including how procurement integrates with production, quality, sales, planning, and finance.
- Awareness of manufacturing business processes; exposure to automotive procurement, production, quality, logistics, or dealer/OEM scenarios is preferred.
- Ability to troubleshoot transaction errors, master-data issues, process gaps, and basic integration failures.
- Good analytical, documentation, and communication skills with a service-oriented approach.
- Working knowledge of Microsoft Excel for data validation and reporting.

Qualifications

- Bachelor’s degree in Engineering, Computer Science, Information Systems, Commerce, Supply Chain, or a related discipline.
- 1+ years of experience in SAP MM functional support, implementation support, or relevant business-process support.
- SAP MM or S/4HANA certification is advantageous but not mandatory.

📌 Sap Mm Consultant (Chennai)
🏢 Durus consulting
📍 Chennai