16 Oct
|
Greenmark Developers
|
Hyderabad
16 Oct
Greenmark Developers
Hyderabad
Position CRM Executive
Experience 1- 4 Years
Location Kollur - Hyderabad
Industry Real Estate / Construction
Employment Type Full-Time
About Greenmark Developers
Green mark Developers Pvt. Ltd. is a growing real estate development company focused on creating quality residential communities and thoughtfully planned homes. With a strong focus on quality, customer satisfaction, timely delivery, and professional execution, Green mark Developers is committed to delivering projects that create long-term value for customers.
Key Responsibilities
• Handle customer queries and provide timely resolutions.
• Manage customer communication from booking to possession.
• Coordinate with Sales, Projects, Accounts, Legal and other internal teams.
• Maintain accurate customer records and CRM data.
• Track customer requests, complaints and service issues and ensure closure within timelines.
• Coordinate payment reminders, documentation and agreement-related activities.
• Provide regular updates to customers regarding project progress, possession and other activities.
• Maintain proper documentation of customer interactions and follow-ups.
• Prepare CRM reports and MIS related to customer requests, collections and closures.
• Ensure a positive customer experience throughout the customer lifecycle.
Candidate Profile
• Any Graduate
• 14 years of experience in CRM / Customer Relationship Management, preferably in the real estate or
construction industry.
• Good communication and interpersonal skills.
• Strong customer-handling and problem-solving abilities.
• Good coordination and follow-up skills.
• Proficiency in MS Excel, Word and CRM/ERP software.
• Ability to manage multiple customer requests and meet deadlines.
• Candidates with experience in residential real estate CRM will be preferred.
What We Offer
• Chance to work with a growing real estate organization.
• Professional and collaborative work environment.
• Learning and career growth opportunities.
• Exposure to residential real estate projects and customer lifecycle management.
📌 Crm Executive (Hyderabad)
🏢 Greenmark Developers
📍 Hyderabad