Customer Support Executive (Noida)

Customer Support Executive (Noida)

16 Oct
|
Shining Stars Institution & travels
|
Noida

16 Oct

Shining Stars Institution & travels

Noida

Hi Job-Seekers!!

Greetings from Shining stars ITPL!!!

Note- Shining stars ITPL does not charge any amount for any other job opportunities.

Hiring Customer Service Executive (Voice & Non-Voice) | Noida |Gurgaon | Delhi

Position : Customer Service Executive

Eligibility: Any UG/Grad/Fresher/Experienced can apply

Salary : 2 LPA- 3.75LPA (Based on last drawn salary)

Work Requirements

- Excellent communication skills
- Robust customer-handling ability
- Willingness to work in rotational shifts
- 6 days working with rotational weekly off
- Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

- Respond to customer queries through phone, email, chat, and social platforms
- Assist customers with product/service information, troubleshooting, and navigation




- Manage customer concerns with empathy and professionalism
- Aim for first-contact resolution to enhance customer satisfaction
- Identify opportunities to upsell or cross-sell relevant services
- Suggest process improvements and contribute to overall customer experience

How to Apply For interview alignment or queries, please contact:

Sneha -(phone hidden)

Niyati-(phone hidden)

Thanks and regards ,

Sneha Gupta

HR Executive

Shining stars ITPL

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📌 Customer Support Executive (Noida)
🏢 Shining Stars Institution & travels
📍 Noida

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