- Client and stakeholder management
- Build strategic relationships with key client stakeholders and understand their hiring needs.
- Execute recruitment strategy aligned to client goals.
- Coordinate daily operations with HR, Finance, Legal and Operations teams at Taggd and the client.
- RPO delivery and operations
- Manage end-to-end RPO: sourcing strategy, screening, CTQ document creation, offer management and recruitment operations.
- Drive efficiency improvements that optimise cost and delivery quality.
- Manage invoicing and commercial compliance.
- Team leadership and employee relations
- Lead 100+ onsite employees and manage their performance and accountability.
- Handle grievances, contract extensions, salary revisions and conversions.
- Vendor management
- Evaluate, onboard and manage psychometric assessment and recruitment vendors against SLAs.
- Review vendor partnerships regularly for cost, quality and turnaround.
- Data, compliance and automation
- Keep accurate client and candidate records, compliant with GDPR and local data protection law.
- Drive process automation and build dashboards for the client and Taggd leadership