About the Opportunity

- Position: Key Account Executive
- Location: Ahmedabad (Makarba)
- Work Model: On-Site
- Experience: 1-2 Years
- Joining Preference: Max 15-30 Days Joiners
- Employment Type: Full Time
- Shift Timing: 6:00 PM to 3:00 AM
- US Calling Experience: Required
- Cab Service: Not Provided

About the Role

We are looking for a Key Account Executive with 12 years of experience and US calling exposure. The role involves communicating with clients, maintaining professional relationships, following up on client requirements, and supporting account-related activities.

The ideal candidate should have strong verbal communication skills, a customer-focused approach, and the ability to communicate effectively with US-based clients during the assigned night shift.

Key Responsibilities

- Communicate with US-based clients through calls and other communication channels.
- Build and maintain professional relationships with existing clients.
- Understand client requirements and coordinate follow-ups to address their queries.
- Maintain regular communication with clients to support engagement and satisfaction.
- Coordinate with internal stakeholders to communicate client requirements and support timely follow-ups.
- Maintain accurate records of client interactions, discussions, and follow-up activities.




- Identify opportunities to strengthen client relationships and support account-related business activities.
- Handle client queries professionally and escalate issues to the relevant team when required.
- Ensure timely follow-up on commitments and maintain effective client communication.

What We're Looking For

Required Qualifications and Skills

- 1–2 years of relevant experience in key account management, client servicing, customer relationship management, or a related role.
- Previous experience with US calling.
- Excellent verbal communication and interpersonal skills.
- Ability to build and maintain professional client relationships.
- Strong follow-up, coordination, and organizational skills.
- Customer-focused attitude with a professional approach to handling queries.
- Willingness to work on-site during the 6:00 PM to 3:00 AM shift.
- Willingness to commute independently, as cab service is not provided.

Why Join VBS?

- 5-Day Working Week: A structured working environment.
- Learning & Development: Opportunities to strengthen professional and communication skills.
- International Exposure: Work in an organization serving clients across the USA, UK, Canada, and Australia.
- Collaborative Workplace: Coordinate with professionals across different functions.
- Ownership & Growth: Opportunities to develop client management and relationship-building capabilities.

📌 Key Accounts Executive (Ahmedabad)
🏢 Virtual Studio
📍 Ahmedabad