- 0-3 years of experience. Freshers with good pedigree are also welcome
- An ownership mindset and willingness to travel extensively across NCR
- Bold, confident, presentable and career driven
- Female candidates preferred
- Experience in customer success, key account or partner management, ideally in enterprise, infrastructure or B2B technology.
- A track record of managing multi-party relationships and senior stakeholders.
- Ability to turn a complex stakeholder landscape into a clear engagement plan.
- Calm, decisive escalation handling without assigning blame.
- Technical fluency across hardware, software, power and workforce deployments.
- Clear communication in English; Hindi is an advantage.
Please only apply if:
- You are comfortable working in early stage startup
- You are comfortable working out of Gurgaon
- You are comfortable traveling for work across NCR
Why join
- Opportunity to be a part of the founding team
- Be a part of the company's 0-1 growth
- Opportunity to directly interact with business heads of 20+ companies, founders and various government bureaucrats of central and state government.
- Help define how a current category engages its customers and partners.
- Work across six technology domains and five demand routes.
- Own relationships end to end in a lean, Make-in-India team.
Key Responsibilities
Key Stakeholder Engagement
- Map stakeholders across buyers, across 23 scopes and five verticals, and define how and how often each is engaged.
- Build engagement playbooks tailored to each group's motivations.
- Define account health metrics and review them with leadership.
- Spot friction at the joins between scopes early and fix the process behind it.
Engagement
- Run regular reviews and governance meetings with buyers, champions and route partners.
- Coordinate champions on multi-scope projects so buyers see one integrated team.
- Act as the single escalation point and own issues through to resolution.
- Feed stakeholder feedback into scope definition, onboarding and delivery.
Customer Relationships
- Own buyer relationships from onboarding through delivery, operation and renewal.
- Build trusted relationships with senior decision makers across industrial, corporate, BFSI, public and residential accounts.
- Identify where additional scopes can meet a buyer's next requirement.
- Track outcomes against commitments so every buyer sees the value delivered.