We are looking for a highly skilled and experienced Back Office Customer Expert to join our team. The ideal candidate will have a robust background in customer service and support, with excellent communication and problem-solving skills.

Roles and Responsibility

- Provide exceptional customer service and support through various channels.
- Resolve customer complaints and issues professionally and promptly.
- Collaborate with internal teams to enhance customer experience and satisfaction.
- Develop and implement process improvements to boost efficiency and productivity.
- Analyze customer feedback and suggest changes to products or services.
- Maintain accurate records of customer interactions and transactions.

Job Requirements

- Proven experience in customer service or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong analytical and organizational skills with attention to detail.
- Familiarity with customer relationship management software and systems.
- Ability to adapt to changing situations and priorities.

📌 Back Office Customer Expert (New Delhi)
🏢 TP
📍 New Delhi