Founder’s Office Associate

Department: Sales & Expansion

Industry: Diamond Jewellery / Luxury Retail

Experience: 0–4 Years | Freshers Welcome
Salary: Up to 35,000 per month, based on interview and suitability
Education: B.Com, M.Com, BBA, MBA or other relevant qualifications preferred

Job Locations:

- Bengaluru, Karnataka: Dickenson Road and HSR Layout

- Coimbatore, Tamil Nadu: R.S. Puram

Location & Timing: Flexibility may be available for the Bengaluru position, depending on business requirements. The role requires full commitment to store operations and a six-day working week, with one day off.

About the Role

The Founder’s Office Associate will work directly with the founder and take responsibility for running and improving an assigned jewellery store during the initial 90 days.

This is not a routine sales or store-assistant role. The selected candidate will learn and manage multiple aspects of the business, including customer handling, sales growth, team coordination, inventory, store operations, and financial performance.

After the initial three months, the role will develop towards broader responsibilities in sales improvement, customer experience, and new-store expansion.

Key Responsibilities

1. Sales & Revenue Growth

- Drive store sales and work towards achieving business targets.

- Identify opportunities to increase revenue and improve customer conversion.

- Understand customer buying behaviour and develop effective sales approaches.

- Build customer relationships, encourage repeat purchases, and support referrals.

2. Customer Experience

- Handle customers confidently and professionally.

- Understand customer preferences and help them choose suitable jewellery.

- Address customer queries and concerns while maintaining premium service standards.

- Identify why customers purchase or leave without purchasing and suggest improvements.

3. Store Operations & Ownership





- Take ownership of day-to-day store operations, from opening to closing.

- Coordinate inventory, stock availability, product presentation, and store standards.

- Monitor store performance, revenue, costs, margins, and profitability.

- Maintain operational discipline and ensure smooth day-to-day functioning.

4. Team Leadership & Coordination

- Coordinate, guide, and motivate store team members.

- Help improve the team's sales performance and customer-handling skills.

- Take initiative, manage responsibilities independently, and resolve operational challenges.

- Work collaboratively while demonstrating leadership and accountability.

5. Founder’s Office & Business Expansion

- Work directly with the founder on business priorities and operational improvements.

- Prepare performance updates and support basic business reporting.

- Identify opportunities to improve sales processes and customer experience.

- Contribute to the company's sales strategy, store expansion, and consistent retail standards.

Required Skills & Competencies
- High confidence, strong communication, and interpersonal skills.

- Excellent customer handling, persuasion, and negotiation abilities.

- Sales-oriented mindset with a solid focus on business growth.

- Ability to multitask, prioritise work, and handle challenging situations.

- Leadership potential and the ability to coordinate a team.

- Strong ownership, initiative, adaptability, and problem-solving skills.

- Willingness to learn different aspects of the jewellery business.





- Comfort working in a fast-paced environment with direct responsibility for results.

Education & Experience
- Candidates with 0–4 years of experience in sales, retail, or related fields may apply.

- Freshers with confidence, high energy, a strong willingness to learn, and a sales-oriented mindset are welcome.

- B.Com, M.Com, BBA, and MBA graduates will be preferred.

- Candidates with prior jewellery, diamond retail, luxury retail, or premium customer-service experience will have an advantage.

- Good knowledge of diamonds and jewellery is desirable, but candidates with a strong learning attitude may also be considered.

Language Preferences

English and Hindi communication skills are desirable. Knowledge of any of the following regional languages will be an added advantage:

- Kannada

- Telugu

- Tamil

Regional language skills will be particularly useful for customer interactions across the Bengaluru and Coimbatore locations.

What We Offer

- Direct mentorship and regular working exposure with the founder.

- Practical learning across sales, retail operations, financial performance, and business expansion.

- Opportunities to take ownership of business responsibilities early in your career.

- Performance-linked incentives for valuable contributions and revenue generation.

- Exposure to the decision-making process behind a growing jewellery business.

- Opportunities for professional growth as the company expands.

Important Information for Applicants
- This is a six-day-per-week role with one weekly day off.

- The initial three months require dedicated focus on the assigned store and its performance.

- The role involves active customer interaction, team coordination, and hands-on operational responsibilities.

- Candidates should be comfortable taking ownership, adapting to changing priorities, and working towards measurable business outcomes.

📌 Sales Coordinator (Coimbatore)
🏢 Elite Corporate Solutions
📍 Coimbatore